Raimovia business platform features

AI workforce

AI Employees are role-based assistants you configure with a name, tone, goal, approved knowledge, tools and activation controls — receptionist, sales agent, follow-up specialist. They draw only on approved services, pricing, policies and FAQs, are tested before activation, and can be paused or activated at any time.

The Website Chatbot is a branded chat widget with your own colours and name, a live preview before you install it, a one-line install snippet and a mobile-responsive layout. It answers from the same approved knowledge, captures leads and offers verified appointment times.

Voice Center configures inbound and outbound AI phone workflows with direction-aware concise scripts, simulated call testing and transcript and outcome review. AI Activity records what the assistants did, so their work is inspectable rather than assumed.

CRM and sales

Smart CRM is lead and client management with AI lead scoring from 0 to 100, contact history and notes, source tracking and attribution, and a status pipeline running from lead to customer.

The Sales Pipeline is a visual Kanban board for moving deals through stages, tracking deal value and source, and reading win-rate analytics, with AI-assisted deal scoring. Lead Forms capture enquiries from anywhere you publish them, and Quotes turn a qualified conversation into a document a customer can act on.

Communication, reputation and knowledge

The Unified Inbox brings email, SMS, website chat and internal notes into one workspace with delivery state, conversation status, sentiment, AI-assisted reply drafting and explicit human ownership of follow-up.

Review Management sends configured review requests after an appointment, tracks ratings with distribution analytics, keeps request history and prepares brand-aware reply drafts for a person to approve.

The Knowledge Base stores approved FAQs, pricing guides, policies and procedures in a categorised, tagged and searchable library. It is the grounding source for every AI answer, with plan-based storage controls.

Marketing

Email Marketing and SMS Campaigns handle outbound messaging to contacts who have opted in. SEO tools, an Ads and Social studio, a Content Assistant and a Content Repurposer help produce and reshape the material those campaigns need, and the Brand Kit keeps voice, colours and assets consistent across all of it.

Bookings, delivery, money and analytics

Appointment Booking uses verified live availability with conflict detection, configurable confirmations and reminders, and cancellation and rebooking flows. Services define what you sell and for how much; the Client Portal and Membership Content give customers a place to return to; Documents and the Document Builder handle what has to be signed or sent.

Payments and Invoicing generate Stripe checkout links in seconds for deposits, packages and subscriptions, with real-time payment tracking and invoice history. Finances and Revenue Reports cover monthly revenue and lead charts, an AI employee performance table, a lead-source breakdown and PDF export, alongside ROI, a business checkup, forecasts and competitor analysis.

Smart Automations tie it together: set a trigger once and let follow-ups, reminders, invoices and review requests fire on real customer behaviour, with runs and outcomes tracked so a broken automation is visible rather than silent.